English for Cabin Crew > 도서

English for Cabin Crew



도서명 : English for Cabin Crew
저자/출판사 : Carrot House, Carrot House
쪽수 : 167쪽
출판일 : 2020-10-23
ISBN : 9788967323172
정가 : 18000

1. Pre-flight Preparation
2. During Boarding
3. Before and After Take-Off
4. In-flight Procedures
5. Food and Beverage
6. Dealing with passengers’ complaints
7. In-flight Medical Emergencies
8. In-flight Emergencies
9. Landing
10. Post-disembarkation duties
11. Parts of the Cabin & Safety Management
12. Customer Service Tips